Microsoft Solutions Partner | CRM & ERP
UAE | USA| UK | Pakistan | India
UAE | USA| UK | Pakistan | India
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Microsoft Dynamics 365 Marketing
Where Data Meets Strategy, Success Follows

Experience the next level of marketing sophistication tailored for UK businesses through Dynamics 365 Marketing. At Dynamics Stream, we specialise in Dynamics 365 Marketing implementation to empower you to revolutionise your marketing approach, leveraging personalised customer journeys, comprehensive insights, and omnichannel campaigns to drive engagement and boost conversions. With Dynamics 365 Marketing insights, you can create personalised experiences, gain a 360-degree view of your customers, and optimise your marketing investments like never before.

Top-rated care
Accelerating the journey to more Personalized customer engagement

Revolutionising Customer Engagement with Dynamics 365 marketing enterprise edition features

In today's fiercely competitive landscape, your business needs to tap into the power of data to truly understand its customers, predict behaviours, and deliver personalised experiences across every interaction point. Leveraging the capabilities of Generative AI, Dynamics 365 Marketing and Dynamics 365 Customer Insights have been unified into a single, comprehensive offering named Dynamics 365 Customer Insights, aimed at transforming the customer experience.

Get a 360-degree view of your customers in real-time

Use prebuilt AI models to predict customer needs

Dynamics 365 Marketing - Your Complete Marketing Arsenal

Harness the power of Dynamics 365 Marketing Enterprise and Dynamics 365 Marketing Professional as per your business need to understand your customers profoundly and create personalised experiences that resonate with them.

Gain Comprehensive Customer Insights

Consolidate transactional, demographic, and behavioural data with AI-powered identity management, providing a holistic view of your customer's preferences and behaviours in the Dynamics 365 Marketing dashboard.

Drive Engagement with AI

Deliver tailored experiences at the right moment using AI-driven channel selection, maximising engagement and conversion rates.

Connect Across Channels

Engage customers seamlessly across various digital channels with the best Dynamics 365 marketing implementation partners in the UK. There are prebuilt digital channels, including text, email, and push notifications, that effortlessly reach your customers where they are.

Streamline Audience Targeting

Utilise Copilot, one of the Dynamics 365 Marketing Enterprise Edition features, to describe target segments and swiftly build, review, and modify customer segments, simplifying audience targeting and segmentation processes.

Gain Comprehensive Customer Insights

Drive Engagement with AI

Connect Across Channels

Streamline Audience Targeting

Revolutionising Marketing: The Cutting-Edge Advancements
in Microsoft Dynamics 365 Marketing

The latest innovations in the Dynamics 365 Marketing dashboard are designed to revolutionise your marketing efforts and enhance customer engagement.

Copilot and AI Empowerment

Harness the transformative power of Copilot and AI to elevate your marketing strategies. The Dynamics 365 marketing insights enable you to make smarter decisions and run more targeted campaigns.

Seamless Integration

Forge deeper connections with your audience through seamless integration capabilities, ensuring that your marketing efforts align seamlessly across all touchpoints for a cohesive brand experience.

Real-Time Interaction and Personalisation

The Dynamics 365 marketing implementation allows you to instantly engage with your customers through real-time interactions. It helps you to deliver unmatched personalisation that resonates with your unique preferences and behaviours, fostering stronger and more meaningful relationships.

What Microsoft Dynamics 365 Marketing Plan Suit for your business

Basic Essential Business Plan

Small & Medium Business Plan

Enterprise Business Plan

Transform Customer Experience using Microsoft Dynamics 365 Marketing


Tailor seamless customer journeys in real-time using Dynamics 365 Marketing Enterprise Edition. With Copilot, uncover valuable insights, segment audiences effectively, and craft personalised content that resonates with your customers.


Microsoft Dynamics 365 Sales Professional together with Microsoft Dynamics 365 Marketing Professional empower your sales team to access real-time leads, enabling personalised interactions fueled by AI-generated predictions and product recommendations. Drive conversions and deepen customer relationships effortlessly using Dynamics 365 Marketing Insights.


Proactively identify and address customer issues with Dynamics 365 Customer Insights. Equip your agents with comprehensive customer profiles to streamline case routing and expedite issue resolution, ensuring unparalleled service delivery.

Our Industries Experience

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Ready to Transform Your Business in the Digital Landscape?

Discover how our round-the-clock, top-rated support team can provide the perfect resource from our in-house pool of 300+ well-trained professionals, specialising in Dynamics 365 Consulting Services in the UK.

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4.2 Top-rated care

We would try to cover most important FAQ’s here!

Dynamics 365 Customer Insights serves as a holistic customer data platform, enabling the delivery of personalised customer experiences by unifying data from diverse sources. In contrast, Dynamics 365 Marketing focuses specifically on orchestrating marketing campaigns and engagements.

Dynamics 365 Customer Insights aggregates customer data from multiple touchpoints and channels, offering real-time journey orchestration and personalised content recommendations to enhance customer engagement.

Dynamics 365 Customer Insights comprises two core components: Data and Journeys. The Data component facilitates the unification, enrichment, and activation of customer data, while the Journeys component empowers users to craft and execute personalised customer journeys.

The latest offering combines the standalone Dynamics 365 Customer Insights and Dynamics 365 Marketing applications into a unified solution. It integrates both the Customer Insights - Data and Customer Insights - Journeys applications for comprehensive customer engagement.

Copilot serves as a natural language interface within Dynamics 365 Customer Insights, enabling users to refine target segments, ideate content strategies, and gauge journey impact seamlessly.

As of now, certifications include Exam MB-260: Microsoft Customer Data Platform Specialist and Exam MB-230: Microsoft Dynamics 365 Marketing Functional Consultant, validating proficiency in leveraging Dynamics 365 Customer Insights for enhanced customer experiences.

Blogs and Resources


With the emergence of generative AI, the landscape of retail automation is undergoing a profound transformation, promising unprecedented levels of optimisation.

Case Study

Tiryaki Agro, a renowned global agricultural products supply chain company, has been a leading provider of healthy, reliable, and sustainable agricultural products since its inception.


The landscape of modern business is evolving at an unprecedented pace, driven by technological advancements and the ever-growing demand for efficiency and innovation.

Our consultants make sure that you get the right solution & care