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Dynamics 365 Field Service
Maximize your workforce, assets, and field operations by utilizing efficient scheduling, mobile assistance, and remote monitoring.
Create a workplace where people and business thrive
Transform your service operations and improve customer experiences with generative AI, the Internet of Things (IoT), and mixed reality.
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Self-Service Scheduling
Get visibility into service appointments, collect pre-service information, and track status updates in real-time in the customer portal from frontline technicians.
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Faster issue resolution
Access key workday information at a glance in Microsoft Teams, seamlessly collaborate with remote experts via the Remote Assist app, and resolve issues faster with Copilot.
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Streamlined work order management
Take advantage of AI assistance and insights to streamline work order creation and seamlessly track performance metrics with real-time reporting.
