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UAE | USA| UK | Pakistan | India

Microsoft Dynamics 365 for Wholesale and Distribution Industry

  • Difficulties Faced By Advanced Wholesale Distributors and the potential to Engage in Digital Strategies

    Wholesale distribution, the industry of bulk purchasing and distributing to stores, commercial, corporate, academic, or even other distributors, has expanded rapidly. The industry has been growing from collection to call facility to digital. This implies wholesale distributors operating from one or more warehouses where stock products are collected and then delivered to customers. This is not as easy as it seems. Distributors and wholesalers have difficulty managing operations across several warehouses where inventory products are received and dispatched hourly. Due to the complicated nature of business processes in the wholesale distribution sector, a unified software solution can handle customers, inventory, outlets, online marketplaces, employees, and the supply chain is essential.


With so many distinct areas to take over huge quantities, you are bound to face a variety of challenges & difficulties, such as:

1. Poor Supply Chain Awareness


Streamline Warehouse Productivity Using Microsoft Dynamics 365

Utilize an excellent ERP & CRM for the wholesale and distribution business to organize inventory, warehouses, procurement, employees, clients, and shipping procedures. Microsoft Dynamics 365 is an excellent ERP/CRM solution for wholesale distribution. The system addresses the listed problem areas and empowers you to manage more efficiently to changing market situations, which is something that standard wholesale distribution accounting software cannot deliver. The Microsoft solution also empowers you in the following ways:

  1. Improve customer service by visibility into sales reports, inventory levels, and shipment timelines.
  2. Integrating built-in AI and Machine Learning allows you to better forecast customer behavior and upcoming market trends.
  3. Enhance customer connections by providing call center employees with a consistent client perspective.
  4. Utilizing automated workflows, you may maximize efficiency and minimize failures.
  5. Automate warehouse monitoring with route planning and automatic inventory restocking.
  6. With a 360-degree overview of the business, you can make intelligent business decisions and reduce expenditures.
  7. Multi-currency and multi-language functionality allows you to spread across regions.
  8. Maintain profitability through better controlling, organizing, and evaluating financial operations.
  9. Improve efficiency by gaining access to real-time information and statistics from any device, anytime, and location.

Enhance your End-To-End Warehouse Operations With Dynamics 365

Dynamics Stream will simplify & accelerate the warehouse operation, from pick & pack route planning to controlled inventory restocking. We will maximize your warehouse efficiency, lead time management, & distribution methods to ensure that you deliver the items your clients require on time.

Organize Your Inventory more Successfully With Better Understanding of Customer Behavior

With so much data kept across separate platforms, it may be difficult for organizations in warehouse & distribution industry to make intelligent decisions. We can empower you to better evaluate your inventory productivity & forecast customers' requirements with our Business Insight services, allowing you to make good decisions to enhance your earnings.

Modernize your Customer Interaction to Enhance Customer Service

Dynamics Stream will provide you with the resources you need to monitor your purchase flow more precisely & organize individual cases, whether they are objections, comments, or special orders, by integrating the Microsoft Dynamics 365 for Customer Service solution. You will be able to connect with clients more effectively & reliably, enhancing customer loyalty, happiness, and feedback.


Blogs and Resources


With the emergence of generative AI, the landscape of retail automation is undergoing a profound transformation, promising unprecedented levels of optimisation.

Case Study

Tiryaki Agro, a renowned global agricultural products supply chain company, has been a leading provider of healthy, reliable, and sustainable agricultural products since its inception.


The landscape of modern business is evolving at an unprecedented pace, driven by technological advancements and the ever-growing demand for efficiency and innovation.

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